Frequently Asked Questions
Everything you need to know about your CreativeBooster beauty journey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
Are your products cruelty-free and vegan?
Yes, CreativeBooster is committed to ethical beauty. All our products are 100% cruelty-free, and the majority of our collection is vegan-friendly. Check individual product pages for specific ingredient lists.
What is your return policy for opened beauty products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been lightly used.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Do you offer professional discounts for makeup artists?
Yes! We have a CreativeBooster Pro program that offers exclusive discounts to certified industry professionals. Please visit our 'Pro' page to submit your credentials and apply.